How your employees interact with your customers reflects on your business. They are your representatives, and should be advocates for your company. Your staff reflect on your brand, your business, and you.
For instance: That surly young woman at the check out does a disservice not only to your patrons, but to your business as a whole. She is not the face you want to show to your customers. Sending her out to give samples of this week's special pastries may even drive business away.
Everyone who deals with your public should have a smile on their faces. And it's true that a smile when you're on the phone can be heard right through the airwaves!
Contact us: cleanlists@gmail.com.
Experience is an advantage you cannot devalue! ®
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